Privacy Policy

PRIVACY POLICY
Last Updated: Nov 12, 2024

This Privacy Policy describes how Vriddhm Private Limited ("we," "us," or "our") collects, stores, uses, and/or shares ("processes") your personal information when you use our services ("Services"), including:

  • Visiting our website at http://thebalancestory.com or any website of ours that links to this Privacy Policy.
  • Engaging with us through other related channels, including sales, marketing, or events.

Questions or Concerns?
Reading this Privacy Policy will help you understand your privacy rights and choices. If you disagree with our policies and practices, please refrain from using our Services. If you still have questions or concerns, contact us at support@thebalancestory.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Policy, with more detailed information available in the sections below.

What personal information do we process?
We may process various types of personal information depending on your interactions with us, your choices, and the products and features you use. [Learn more about personal information you disclose to us.]

Do we process sensitive personal information?
We do not process sensitive personal information.

Do we collect information from third parties?
Yes, we may collect information from public databases, marketing partners, social media platforms, and other outside sources. [Learn more about information collected from other sources.]

How do we process your information?
We process your information to provide, improve, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with legal requirements. [Learn more about how we process your information.]

When and with whom do we share your personal information?
We may share your information in specific situations and with particular categories of third parties. [Learn more about when and with whom we share your personal information.]

How do we keep your information safe?
We implement organizational and technical measures to protect your personal information. However, no electronic transmission or storage is entirely secure, so we cannot guarantee that hackers or unauthorized third parties will not access your information. [Learn more about our security practices.]

What are your rights?
Depending on your location, applicable privacy laws may grant you certain rights regarding your personal information. [Learn more about your privacy rights.]

How do you exercise your rights?
You can exercise your rights by submitting a data subject access request or contacting us. We will review and address your request according to applicable data protection laws.

Want to learn more?
Please review our full Privacy Policy for comprehensive details on our data handling practices.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  6. HOW LONG DO WE KEEP YOUR INFORMATION?
  7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO WE MAKE UPDATES TO THIS NOTICE?
  11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when registering, expressing interest in our products and Services, participating in activities, or contacting us.

Personal Information Provided by You:
Depending on your interactions with us, we may collect:

  • Names
  • Phone numbers
  • Email addresses
  • Debit/credit card numbers
  • Billing addresses

Sensitive Information:
We do not process sensitive information.

Payment Data:
We may collect data needed to process payments if you make purchases (e.g., your payment instrument number and security code). Payment data is handled by Razorpay. Their privacy notice is available here.

Social Media Login Data:
You may register using social media account details. When you do, we collect profile information from the social media provider, as outlined in "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

All personal information must be true, complete, and accurate, and you must notify us of changes.

Information Automatically Collected

We automatically collect certain information, such as your IP address and browser/device characteristics, when you visit our Services.

The information includes:

  • Log and Usage Data for diagnosing and improving Services.
  • Device Data about your device's operating system, browser, and usage.
  • Location Data based on device settings. Opting out may restrict some Services.

Information Collected from Other Sources

We may collect additional data from public databases, marketing partners, social media platforms, and other third parties.