Return, Refund, and Cancellation Policy

For Cancellations:

- You can request a cancellation within 1 hour of placing your order and provide a reason for the cancellation. For prepaid orders, the refund will be processed to your account within 4-7 working days.

For Returns and Refunds:

- We do not accept returns, as our products are food items, which cannot be returned once delivered.
- If there is an issue with your order, please contact us using any of the following methods:

Customer Care Number:- +91 79825 47583
Email: support@thebalancestory.com
Instagram DM:- @thebalancestory

Once you reach out to us, our team will assist you with a replacement or a refund depending on the specifics of the situation.